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Our Cookies Policy

To make full use of the online shopping and personalised features on steveirwinstamps.co.uk, your computer or tablet  will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details:  they simply hold a number that is tied to a table in the site database, and this table in turns holds the various aspects of your session such as whether you are logged in, what items are in the basket and any coupons that have been entered; or are used to provide us with anonymous information on site usage so we can continually improved our website and your user experience. However, if you'd prefer to restrict, block or delete cookies from steveirwinstamps.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.

Here is a list of the main cookies we use, and what we use them for.

First Party Cookies (generated by steveirwinstamps.co.uk)
 
Cookie Name Cookie Purpose
ekm_* Tests whether cookies are set on your site. Stores a unique reference to visitors cart contents.

This cookie is essential to the running of the website, if cookies are disallowed certain aspects of the site will not work.

This cookie expires 48 hours after the last activity on the site and will clear any items added to the cart but not checked out.
ekm_pp_* Stores authentication details for customer logged in section.

This cookie is essential to the running of the website. It expires after each session.
ASPSESSIONID* Session cookies which controls the session usage of the site, it is used to keep the connection between your browser and our servers as you move around our website. It uses a randomly generated identifier.

This cookie is essential to the running of the website. It expires after each session.
ekm_tmp_ORDERNUMBER Stores a reference to the visitors order number after an order has been generated.

This cookie is essential to the running of the website. It expires once an order has succeeded or failed.
ekmlastpage Stores the id of the last page accessed so you can be returned to the place you were after adding an item to the cart.

This cookie is essential to the running of the website. It expires after one hour.
_ga
_gat
These cookies enable the function of Google Analytics. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This helps us take and analyse visitor information such as browser usage, new visitor numbers and user activity when on the site. That information helps us to improve the website and your shopping experience.

_ga expires after two years, _gat (used to throttle request rate)after 10 minutes

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Third Party Cookies (cookies that are set by a domain other than the one being visited by the user)
 
Cookie Name Cookie Function
is_unique_                                Set by statcounter.com. When a person visits a site (with StatCounter code) a cookie is placed in the browser of that visitor. This cookie is then used solely to determine the first time, returning and unique visits to that site. The cookie is not used for any other purpose. This informattion is used by us to analyse usage of the site with the aim of improving our website.

These cookies last for five years.

We do not use information gathered above to place any banner advertising information on other sites.


Privacy Statement

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission.   You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Steve Irwin Stamps.

Steve Irwin Stamps will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, we reserve the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of our web services.

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, and payment address). All such information is held on secure servers. Steve Irwin Stamps complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking (eWay) handle our credit card transactions. They receive the information needed to verify and authorise your payment card.  All such organisations are under strict obligation to keep your personal information private.
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